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Freshdesk
Affordable helpdesk with strong automation
About Freshdesk
Freshdesk is Freshworks customer support platform. Strong automation, a clean UI, and aggressive pricing make it the top Zendesk alternative for budget-conscious support teams.
Key Features
- ✓ Ticketing
- ✓ Omnichannel
- ✓ Knowledge base
- ✓ Automation
- ✓ Freshchat (live chat)
- ✓ Freshcaller (phone)
- ✓ Community portal
- ✓ Reporting
- ✓ AI Freddy copilot
Pricing
Free / $15/agent/mo