Alternatives
Freshdesk Alternatives
Explore the best alternatives to Freshdesk. Compare pricing, features, and reviews to find what works for you.
H
Help Scout
Customer support platform with integrated knowledge base
$20/agent/mo (Mailbox) / $35/agent/mo (Complete, includes Docs)
- ✓ Shared inbox for email, chat, forms
- ✓ Beacon contextual help widget
- ✓ Docs knowledge base with search
G
Gorgias
Helpdesk built for e-commerce
$10/agent/mo
- ✓ Shared inbox
- ✓ Shopify integration
- ✓ Order data in tickets
G
Gorgias
Helpdesk built for e-commerce with Shopify and Magento integration
$25/agent/mo (base) / $50/agent/mo (Automate) / Custom Enterprise
- ✓ E-commerce platform integrations (Shopify, Magento, BigCommerce)
- ✓ Order and shipping data in ticket view
- ✓ Pre-made response macros for e-commerce
C
Crisp
Chat and helpdesk for small business websites
Free / $94/agent/mo
- ✓ Live chat
- ✓ Chatbot
- ✓ Email inbox
I
Intercom
Conversational support and proactive messaging
$74/mo
- ✓ Live chat
- ✓ Fin AI Agent
- ✓ Help desk