G

Gorgias

Helpdesk built for e-commerce

★★★★★ 4.60 (6000)

$10/agent/mo

  • Shared inbox
  • Shopify integration
  • Order data in tickets
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G

Gorgias

Helpdesk built for e-commerce with Shopify and Magento integration

★★★★★ 4.60 (1500)

$25/agent/mo (base) / $50/agent/mo (Automate) / Custom Enterprise

  • E-commerce platform integrations (Shopify, Magento, BigCommerce)
  • Order and shipping data in ticket view
  • Pre-made response macros for e-commerce
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C

Crisp

Chat and helpdesk for small business websites

★★★★★ 4.50 (10000)

Free / $94/agent/mo

  • Live chat
  • Chatbot
  • Email inbox
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I

Intercom

Conversational support and proactive messaging

★★★★★ 4.50 (20000)

$74/mo

  • Live chat
  • Fin AI Agent
  • Help desk
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L

LiveAgent

Affordable all-in-one customer service platform

★★★★ 4.40 (1100)

$29/mo (up to 3 agents) / $49/mo (up to 10 agents) / Custom for larger

  • Universal inbox (email, chat, phone, social)
  • Live chat with visitor monitoring
  • VoIP phone (built-in)
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F

Freshdesk

Affordable helpdesk with strong automation

★★★★ 4.40 (18000)

Free / $15/agent/mo

  • Ticketing
  • Omnichannel
  • Knowledge base
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I

Intercom

Customer messaging platform with proactive support

★★★★ 4.40 (6400)

From $74/mo (Chat only) / $121/mo includes Help Desk / Custom for large teams

  • Fin AI chatbot with RAG knowledge base
  • Proactive outbound messaging
  • Live chat with team inbox
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